FortressITX / DedicatedNOW is looking to increase our NOS (Nerds on Site) count. We are currently looking for a Technical Support Engineer to add to our staff. The position is on-site at our Clifton, NJ Facility. Applicant would primarily be responsible for providing support to customers via phone and email as well as building and deploying new servers for orders. Salaries are negotiable based on experience. The shifts are 12 hours a day with 3 days on, 2 days off and 2 days on, 3 days off.
About Us:
FortressITX is a privately owned, multi-million dollar corporation located in Clifton, New Jersey and founded in 1997. Since then, the company has grown by leaps and bounds providing managed and unmanaged dedicated web hosting services to thousands of satisfied customers. We have been delivering cutting-edge hosting solutions to meet the requirements of small and medium sized businesses, large scale corporations and individuals. Customers rely on FortressITX to provide reliable, secure and value rich services such as dedicated servers, e-commerce, application, reseller and collocation hosting for their business.
About Our Staff:
Our staff is hands down the best support team in and outside of the market. We are a very close knit group that loves to do what we do and are always looking for new technologies or challenges to conquer. Every member of our teams gives all that we can to keep our customers not only online but, most importantly, happy. We strive to give it our best every day in all aspects of life, not just on the job.
Requirements:
• Ability to research solutions to problems on his or her own using common support channels (Google, mailing lists, forums, etc.)
• In-depth experience with Linux (Redhat and Debian variants) and FreeBSD
• Expert experience: Apache (1.x, 2.x) / PHP (4.x, 5.x) / MySQL (4.x, 5.x) / Bind / Exim
• Experience supporting and troubleshooting a large range of hardware
• Core understanding of how the Internet and networks operate
• Ability to lift 50+ pounds to a height of 6 feet
• Must be a self-motivated “hands on” type of person that is able to multi-task
• Must play nicely with others, work solo, and manage his or her own time
• Phone and Email customer support experience
• Strong foundation in English grammar and business writing
Encouraged but not required:
• BASH, Perl, or Python shell scripting
• cPanel/WHM and Plesk support experience ( System / OS level )
• PHP / MySQL web development
• Virtualization using Xen, VMWare ESX, Parallels Virtuozzo
You can contact me via this forum, or at sal-FGDFGFDGDFG@sdfsdfsdf-dedicatednow.com
It is currently Fri Nov 22, 2024 10:38 am