Laggy server

[Murdock]

Here is the response I got from our host about the Laggy server.

8:50:32 PM:
Server seems laggy all the time.
The guys in my clan are reporting bad lag with the server. It seems to be all the time. Can someone look into it.

Thanks,
Murdock
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AoW has added the following comment to this ticket on 11/17/2006 8:56:54 PM:
RE:Server seems laggy all the time.
Is is important to work together on this and to report the problem when it is at it's peak.
We need a few question answered to help you.

1. How many people are on the server currently?

2. How often do you see it lagging. Is it all the time or only at certin times or playerlimits?

3. How many people in the server at the time of the issue. Some, Half, Most, or All?

4. What is the ping doing. Is it running stable, spiking, high for some, most, or all?

5. Is there a certin map or config that is seems to lag more on the others?

6. Do you have trace route that you have run to help us see if there is something going on over the network hops?


It is also important to note any changes you have made to server files ether config changes or new files as this is the number one cause of lag and most people dont know that. I am sure you can understand why.

I want thank you in advance for taking the time to answer these questions. These are design for us to more effectively correct lag related problems.

[Digger[NJLP]]

Here is the response I got from our host about the Laggy server.

8:50:32 PM:
Server seems laggy all the time.
The guys in my clan are reporting bad lag with the server. It seems to be all the time. Can someone look into it.

Thanks,
Murdock
________________________________

Your ticket number 86262 has been updated.
The current ticket status is: closed.
Please do not reply to this EMAIL!

We value your business and work hard to make sure all tickets are handled as quickly as posible. Below you will find your ticket details.
________________________________
AoW has added the following comment to this ticket on 11/17/2006 8:56:54 PM:
RE:Server seems laggy all the time.
Is is important to work together on this and to report the problem when it is at it's peak.
We need a few question answered to help you.

1. How many people are on the server currently?
>No difference in numbers of people on server, when I'm alone on the
>server I have the same lag problems.

2. How often do you see it lagging. Is it all the time or only at certin times or playerlimits?
>All the time....

3. How many people in the server at the time of the issue. Some, Half, Most, or All?
>1, 4 ,6 ,8 etc...

4. What is the ping doing. Is it running stable, spiking, high for some, most, or all?
>It spikes

5. Is there a certin map or config that is seems to lag more on the others?
>No

6. Do you have trace route that you have run to help us see if there is something going on over the network hops?

> Ok I'm not to sure as to why trace route is not giving me the ip addresses for each hop as well as dns name but this is the result of the trace. Does anyone know if WinXP has changed this??
1 2 ms 2 ms 15 ms client.hopone.net [66.148.80.223]
2 6 ms 14 ms 7 ms client.hopone.net [66.148.80.223]
3 9 ms 7 ms 6 ms client.hopone.net [66.148.80.223]
4 10 ms 9 ms 9 ms client.hopone.net [66.148.80.223]
5 11 ms 7 ms 9 ms client.hopone.net [66.148.80.223]
6 11 ms 7 ms 9 ms client.hopone.net [66.148.80.223]
7 * * 8 ms client.hopone.net [66.148.80.223]
8 9 ms 22 ms 9 ms client.hopone.net [66.148.80.223]
9 10 ms 9 ms 9 ms client.hopone.net [66.148.80.223]
10 12 ms 12 ms 12 ms client.hopone.net [66.148.80.223]
11 18 ms 14 ms 17 ms client.hopone.net [66.148.80.223]
12 16 ms 19 ms 17 ms client.hopone.net [66.148.80.223]
13 17 ms 17 ms 17 ms client.hopone.net [66.148.80.223]
14 18 ms 17 ms 17 ms client.hopone.net [66.148.80.223]
15 30 ms 16 ms 17 ms client.hopone.net [66.148.80.223]

It is also important to note any changes you have made to server files ether config changes or new files as this is the number one cause of lag and most people dont know that. I am sure you can understand why.
>I have no idea about server files thats murdocks area..

I want thank you in advance for taking the time to answer these questions. These are design for us to more effectively correct lag related problems.

[Murdock]

Thanks...I will post the answer.

BTW...I have not made any changes to the server files.

Murdock

[Murdock]

Here is the response...

AoWC_DeadHeart has added the following comment to this ticket on 11/19/2006 6:31:36 PM:
RE:Server seems laggy all the time.
The server is self is not lagging we will have the network techs look into the network see if there is a problem on the network, and see if it cant be fixed thanks

Now are we going to play tonight?

[harlock]

A couple of questions in regards to our server.
When is it going to expire? Is anyone interested in renewing?

[Murdock]

It expires 1/4/07.

I feel horrible asking you guys to chip in for the serer that we don't use in the first place. I can't ask you to renew. I think what we should do is try and find another group like Gamershaven and offer to chip in and support their server. The only issue there is we have to find a group that is still playing BF2 and didn't move on to 2142.

I have to say, I wish we could use our server as it has been increasingly hard to find a server with rules that we like...exactly the reason we rented this server for.